Shipping policy

Last Updated: 3/26/26

Hey love 🤍

Thank you so much for shopping with us! Every order means the world, and we’re committed to getting your pieces to you as quickly and smoothly as possible.

📦 Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order is processed, you’ll receive a confirmation email with tracking information.

🚚 Shipping Time (U.S.)

Estimated delivery times:

Standard Shipping: 3–7 business days

Expedited Shipping: 2–3 business days (if available)

Please note: shipping times are estimates and may vary depending on your location and carrier delays.

🌍 International Shipping 

We may offer international shipping to select locations.

Delivery times vary by country

Customers are responsible for any customs fees or import taxes

📬 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

⚠️ Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

Shipping carriers

Weather conditions

Holidays or high-volume seasons

📍 Incorrect Shipping Information

Please double-check your address before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.

📦 Lost or Stolen Packages

If your package is marked as delivered but you didn’t receive it:

Check with neighbors or your local carrier

Contact the shipping provider first

We are not responsible for lost or stolen packages, but we’ll always do our best to help guide you 🤍

💔 Damaged Items

If your item arrives damaged, please contact us within 7 days with:

Your order number

A photo of the item

We’ll make it right with a replacement or refund.

📩 Contact Us

We’re here if you need us 🤍

📧 Email: hello@faithdrip.co 

🛍️ Brand: Faith Drip

✨ Thank you for your patience and support. We’re so grateful you’re here.